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Privacy Policy

Christmas Elves Privacy Policy

Effective Date: 11/1/2024

1. Introduction

Christmas Elves ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your data, specifically regarding SMS alerts and general customer interactions.

2. Information We Collect

  • Personal Information: When you opt-in to receive SMS alerts or engage our services, we collect personal information, including your name, phone number, email address, and any other details required to provide our services.

  • Usage Information: We may collect information on how you interact with our website or SMS alerts, such as click-through rates and service preferences.

3. How We Use Your Information

  • SMS Alerts: If you opt-in, we use your phone number to send SMS alerts, including appointment reminders, service updates, promotions, and special offers related to our Christmas light installation services.

  • Service Provision: Your information is used to communicate with you, schedule installations, and provide any additional customer support.

  • Marketing Communications: We may send promotional emails and SMS messages if you consent. You can opt-out at any time.

4. Sharing Your Information

We do not sell, trade, or share your personal information with third parties except:

  • Service Providers: We may share information with trusted third-party vendors who assist in providing our services (e.g., payment processing, SMS delivery). These parties are contractually bound to keep your information secure.

5. Opt-Out Rights

  • SMS Alerts: You can opt-out of SMS alerts at any time by replying "STOP" to any of our messages.

  • Email and Marketing Communications: You may unsubscribe from promotional emails by clicking the "unsubscribe" link in our emails or replying "unsubscribe"

6. Data Security

We take appropriate measures to protect your information against unauthorized access, disclosure, or misuse. This includes using encryption and secure data storage systems.

7. Your Rights

You have the right to access, correct, or request the deletion of your personal information. If you wish to exercise these rights, please contact us using the information below.

8. Contact Us

For any questions regarding this privacy policy, please contact us at:

9. Updates to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

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